 |
| Do
you recognize these signs in your organization: |
| Knowledge
Trapped in Humans ? |
 |
Senior
staff are training new staff and junior staff rather than providing
higher value to the company. |
 |
Experienced
staff are answering the same questions repeatedly. A handful
of richly rewarded star performers hoard information. |
| Knowledge
Loss ? |
 |
High turnover
requires you to spend a great deal of time and cost training
new people. |
 |
The knowledge
that experienced people have is lost when they leave. |
| Information
Overload ? |
 |
Employees
are buried in figures and reports: there’s too much to read
and too little time to digest it. |
| Information
Wasteland ? |
 |
Employees
can’t get the facts they need to do their jobs. |
| Hidden
Information ? |
 |
Work that
has already been done is repeated. |
 |
Excessive
time is spent trying to locate information that you know is
there. |
| Costly
Mistakes ? |
 |
Unclear
processes allow errors into your product. |
 |
The same
errors are repeated over and over. |
 |
Your customers
are starting to notice. |
Looking
for solutions ? |